Best Practices

Domain Renewals by Mail

01. 04. 2005

Many competitive domain name registrars are using greedy marketing tactics to trick you into transferring your domain name. More domain registrars are resorting to the practice of sending notices by postal mail that look confusingly like an official Canadian renewal notice or invoice that could be coming from your existing registrar. Every time you register a domain name, your name, address, and phone number are entered into a public database that can be viewed and used by anyone. This exposes your personal information to spammers, telemarketers and, other undesired parties.

The Canadian Internet Registration Authority (CIRA) has sent many news releases on the issue. If you receive a renewal notice, you should contact your current registrar to confirm that your domain name needs renewing. If you decide to renew your domain(s) by sending a response to one of these renewal notices, note the following:

  1. You will likely pay too much for your renewal. Renewal rates that we've seen from these mailings are expensive, typically between $25 and $30 US per domain/year. Some will take your payment and not even transfer your domain.
  2. You could lose the services being provided by your current registrar. Some registration services providers also provide DNS, email forwarding, hosting, or other services with their domain registrations.
  3. You could lose your customer service. Once your domain is transferred to another registrar, your current provider will not be able to provide customer support for your domain.

This is a sample letter you should ignore

To protect your contact information, your domain registrar should provide WHOIS Privacy service which allows you to retain your domain name without having to expose your personal information to the public. This is typically how it works:

  • Your domain registration information, including the administrative, Billing, and Technical contacts, are masked with generic data within public WHOIS databases. This way you retain full ownership and privacy of your domain information.
  • Requests to view your domain's contact information are filtered and forwarded to you.
  • You decide whether or not to respond.

To enable WHOIS Privacy contact your domain name registrar. Now that you are aware that this is possible be cautious of your renewal notices. Visit to renew or purchase a Canadian domain name.

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