Custom Digital Experience Platform (DXP) Solutions for B2B Growth

Transform how your business connects. 9thCO builds custom DXP solutions that drive B2B success with data-driven personalization, integration, and next-level digital agility.

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Powering Personalized Experiences Across Channels

A digital experience platform (DXP) is a set of integrated technologies that manage, deliver, and optimize personalized experiences across channels — including web, mobile, apps, portals, and more.

The platform combines various components of the digital experience into a single platform:

Content management
Asset management
CRM
Commerce
APIs
Insights and analytics
Personalization
Automation

Tools and functions for each of these efforts, and more, all sit in the same centralized platform, making it easier to coordinate and consolidate endeavors focused on the digital experience.

dxp-implementation-agency

How Can a DXP Platform Help You?

When you successfully deploy and utilize a DXP platform, it offers many benefits for your organization.

1
It starts with an enhanced customer experience. With personalized content and interaction, informed by analytics, and streamlined with automation, users who interact with your digital presence get directed, superior interactions that raise satisfaction.
2
Simultaneously, your DXP platform streamlines the various aspects of digital interaction, allowing you to accomplish more with less effort. That frees resources that you can then reinvest into efficiency, customer experience, and other KPIs that matter to your organization.
3
Finally, integrated analytics allow you to take a deep look at these various interactions to understand customer perspectives and behaviors. That informs everything from customer service to marketing and even product design or selection.

Our Tech Stack

Case Studies

Review a few samples of our development team's custom web and CMS solutions.

Drupal to Storyblok Migration

Headless E-commerce Migration

WordPress to Headless CMS Migration

Choosing 9thCO as Your DXP Agency

Where does 9thCO fit into all of this? As a digital experience agency, we can help you every step of the way with selecting, customizing, deploying, and supporting your DXP platform.

Our multistep process ensures high-quality outcomes while you explore new opportunities created by your DXP implementation agency:

Assess your existing architecture.
Select the right DXP stack.
Design a user-centric experience based on buyer behavior.
Build a scalable solution using platforms like Contentful, Prismic, Shopify, and more.
Integrate all tools and sources for a unified ecosystem.
Optimize continuously based on analytics and feedback.

Our digital experience consulting services can help you get a clear picture of what such a migration might entail, how exactly it could help your business, and what you can expect from the entire process. You can lean on your digital customer experience agency to gain understanding of tools and applications and how they can fit with your business.

Let's chat

9thCO can be your digital experience design agency. With our tools and experience, we can help you pursue customized digital experience solutions for B2B applications. Book a consultation today.

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Common Questions

: A DXP (digital experience platform) is a suite of technologies that help you manage, deliver, and personalize content and services across multiple digital channels. By integrating marketing tools, analytics, and customer data, it empowers your teams to provide a seamless, high-quality digital experience.
: A DXP platform covers the infrastructure needed to unify your digital ecosystem. Generally, this includes content management, personalization, commerce, automation, and analytics. All of it is built to support dynamic omnichannel experiences.
: A digital development agency will help you plan, deploy, and optimize your DXP. Starting with tool selection, following up with custom development, and culminating in deployment, we can make sure your DXP works for your selected goals and workflows. Also filling the role of a digital growth agency, we can ensure that your DXP solutions scale appropriately with your business.
: B2B companies tend to net the most benefit, especially when they cater to complex products, global operations, large content strategies, or multi-stage buyer journeys. DXPs streamline operations, improve personalization, and increase the quality of digital experiences.
: While each system has overlapping functions and designs, the primary focus distinguishes the two technology classifications. Namely, top DXP platforms focus on the customer experience while CMSs cater more to content creation and management.
Content certainly impacts the customer experience, and DXP platforms can help with content management, but these varied focuses change some of the specializations for each type of platform. In short, CMS platforms tend to offer more for content-first projects while DXPs offer more for a unified, personalized, satisfying customer experience for an organization.

Contact Us

Building a better digital experience with 9thCO

Email

info@9thco.com

Phone

416.923.9898

A Digital Transformation Company

Our team has been developing cutting-edge digital platforms and campaigns since 2013, servicing clients globally.

Meet Our Team